Privacy Policy
WHO WE ARE
Hemm Hire Ltd
New Buildings, Gailey Lea Farm
Gailey
Staffordshire
ST19 5PT
Email: office@hemmhire.co.uk
Telephone: 01785 711200
Website: https://www.hemmhire.co.uk
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Hemm Hire Ltd is the data controller responsible for your personal information.
INFORMATION WE COLLECT
When you contact us through our website, we may collect the following personal information:
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Your name
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Your email address
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The service you require (for example, marquee hire or scaffolding)
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Details or description of your project
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We only collect information that you choose to provide to us.
HOW WE COLLECT YOUR INFORMATION
We collect your information when you:
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Complete and submit our website contact form
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Contact us by email
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Contact us by telephone
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Communicate with us regarding our services
HOW WE USE YOUR INFORMATION
We use your personal information to:
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Respond to your enquiries
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Provide information about our services
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Assess your project requirements
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Prepare quotations where requested
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Communicate with you regarding your enquiry
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Maintain business records
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We do not use your information for marketing emails.
LAWFUL BASIS FOR PROCESSING
Under the UK General Data Protection Regulation (UK GDPR), we process your personal information because:
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It is necessary to take steps at your request before entering into a contract.
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It is necessary for our legitimate interests in operating and managing our business and responding to customer enquiries.
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Where required, we comply with our legal obligations.
SHARING YOUR INFORMATION
We do not sell or rent your personal information.
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We may share your information with trusted service providers who help us operate our business or website where necessary. These providers are required to keep your information secure and confidential.
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We may also disclose your information where required by law.
DATA SECURITY
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
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Although we take reasonable precautions, no method of transmitting information over the internet is completely secure.
HOW LONG WE KEEP YOUR INFORMATION
We retain customer enquiry information for five (5) years from the date of your enquiry unless a longer retention period is required by law.
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When the retention period expires, your personal information will be securely deleted or anonymised.
COOKIES
Our website may use cookies to improve your browsing experience and help the website function correctly.
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Cookies are small text files stored on your device that enable certain website features and help us understand how visitors use our website.
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You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website.
YOUR RIGHTS
Under UK data protection law, you have the right to:
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Request access to your personal information.
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Request correction of inaccurate or incomplete information.
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Request deletion of your personal information where applicable.
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Request restriction of processing in certain circumstances.
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Object to certain types of processing.
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Request transfer of your information where applicable.
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Withdraw consent where processing is based on consent.
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To exercise any of these rights, please contact us using the details below.
CONTACT US
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
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Hemm Hire Ltd
New Buildings, Gailey Lea Farm
Gailey
Staffordshire
ST19 5PT
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Email: office@hemmhire.co.uk
Telephone: 01785 711200
COMPLAINTS
If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
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Information Commissioner's Office
Website: https://ico.org.uk
Telephone: 0303 123 1113
CHANGES TO THIS POLICY
If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
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Information Commissioner's Office
Website: https://ico.org.uk
Telephone: 0303 123 1113